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CONTACT US

If you are already a Member, please contact our Concierge Service Center

Reservations and member

US and Canada:
855 285 0171
México:
800 649 0857
Colombia:
800 752 2590
UK:
08 082 344 321
International Exotic:
+52 9986893511

Hours of Operation

Monday – Sunday 08:00 AM – 8:00 PM (Cancun Time)
Closed on Christmas, & New Year’s Day

Pre-Arrival Services

Toll Free:
855 280 1081
México:
800 649 0858
Colombia:
800 752 2589
Int’l Toll Free:
+52 9986893513
Monday – Friday:
08:00 – 18:00 hrs Cancun Time
Saturday:
10:00 – 15:00 hrs Cancun Time
Sunday:
OFF

Exchange programs

Toll Free US & CAN:México:Colombia: Rewards Direct:::RCI::7 Across::Registry Collection:
855 282 0620 800 649 0826 800 752 2588 +52 998 689 3515 1-800-828-8200www.intervalworld.com1-800-338-7777 www.rci.com1-800-468-1799www.7Across.com1-800-548-2300 www.theregisrtycollection.com
Monday – Saturday:Sunday:
09:00 – 18:00 hrs Cancun TimeOFF

Email

Member Service:
reservationservices@exotictravelers.com
Spanish:
atencionsocios@exotictravelers.com
Pre-Arrival Services:
prearrivalservices@exotictravelers.com
Special programs:
rewardsprograms@exotictravelers.com
Exchange Guests:
exoticexchanges@exotictravelers.com

Exotic Travel Special programs

Monday – Friday:
8:00 am - 6:00 pm CST
Saturday:
10:00 am - 2:00 pm CST

Exchange Guest Services

US and Canada:
833 264 4289
México:
800 057 0140
International Exotic:
855 285 0171
Exchange Guests Email:
exoticexchanges@exotictravelers.com

Your Journey Starts Here

We'd love to address any inquiries you may have at your convenience. Inform us of your preferred time, and one of our representatives will contact you.