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CONTACT US

If you are already a Member, please contact our Concierge Service Center

Reservations and member

US and Canada:
855 285 0171
México:
800 649 0857
Colombia:
800 752 2590
UK:
08 082 344 321
International Exotic:
+52 9986893511

Hours of Operation

Monday – Sunday 08:00 AM – 8:00 PM (Cancun Time)
Closed on Christmas, & New Year’s Day

Pre-Arrival Services

Toll Free:
855 280 1081
México:
800 649 0858
Colombia:
800 752 2589
Int’l Toll Free:
+52 9986893513
Monday – Friday:
08:00 – 18:00 hrs Cancun Time
Saturday:
10:00 – 15:00 hrs Cancun Time
Sunday:
OFF

Exchange programs

Toll Free US & CAN:México:Colombia: Rewards Direct:::RCI::7 Across::Registry Collection:
855 282 0620 800 649 0826 800 752 2588 +52 998 689 3515 1-800-828-8200www.intervalworld.com1-800-338-7777 www.rci.com1-800-468-1799www.7Across.com1-800-548-2300 www.theregisrtycollection.com
Monday – Saturday:Sunday:
09:00 – 18:00 hrs Cancun TimeOFF

Email

Exotic Travel Special programs

Monday – Friday:
8:00 am - 6:00 pm CST
Saturday:
10:00 am - 2:00 pm CST

Exchange Guest Services

US and Canada:
833 264 4289
México:
800 057 0140
International Exotic:
855 285 0171
Exchange Guests Email:

Your Journey Starts Here

We'd love to address any inquiries you may have at your convenience. Inform us of your preferred time, and one of our representatives will contact you.